Refund Policy

Welcome to tradersexchange.org! We aim to provide a straightforward and efficient experience for all users. Please read this Refund Policy to understand the terms governing fees, memberships, and transactions.

Membership Fees

Membership fees are non-refundable. Once a membership payment has been processed, no refunds will be issued under any circumstances.

Auction Fees

• • Completion Fee: A 5% fee is charged to each party for every auction successfully completed. This fee is non-refundable.

• • Listing Fee: A $50 fee is charged for listing auctions on the platform. This fee is also non-refundable.

Transaction Finality

All transactions conducted through the platform, including auctions and barters, are final. Sellers and buyers are encouraged to carefully review all listings, terms, and conditions before proceeding.

Dispute Resolution

In case of disputes between users, our platform offers a dispute resolution process. While we may mediate disputes, refunds for transactions or fees cannot be guaranteed.

Exceptions

Refunds may be issued only in the following scenarios:

• • Duplicate payments made in error.

• • Fraudulent transactions reported and verified.

How to Request a Refund

To request a refund in qualifying scenarios:

• 1. Contact our support team at info@tradersexchange.org

• 2. Provide your membership or transaction details, and a detailed explanation of your request.

• 3. Allow up to 14 business days for our team to review and respond.

Contact Us

If you have questions about this Refund Policy, please contact us:

• • Email: info@tradersexchange.org

By using our platform, you agree to the terms of this Refund Policy.